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Showing posts with label walton emc. Show all posts
Showing posts with label walton emc. Show all posts

Saturday, January 09, 2010

Accident with death on Lenora Church Road

Sad news to share - I've been hearing about an accident that occurred on Lenora Church Road in Snellville on Friday, January 8th.

I don't know any firm details. Have heard that a Walton EMC truck may have been involved and that a person was killed. When I hear more definitive details, I will share the information on this blog.

Monday, June 02, 2008

Save Money with a Free Home Energy Audit from Walton EMC

If you think you need a new air conditioner, or you have other energy concerns in your house, Walton EMC offers their customers a free home energy audit.

I received great advice, and found out that we didn't really need a new air conditioning unit (although a new one would be nice)...we had some gaps in our duct work. I needed a service call from Hixon HVAC anyway, so I called them and the fee for service was $60 and the fee for fixing the ducts was $50. Our air conditioner works with so much more efficiency now - we can really feel strong forces of air flowing. It was definitely money well spent, considering that one air conditioning company we called recommended replacing our entire duct work system!

The latest newsletter from Walton EMC says that "if 20 percent of the conditioned air escapes from the ducts of your HVAC system, its efficiency is decreased by 50 percent. That means you're spending twice as much as necessary to make your home comfortable."

They also say that you are not off the hook just because your house is new. New homes often have poorly installed ductwork.



Call Walton EMC at 770-267-2505 and ask for the free home energy audit

Wednesday, October 17, 2007

Paying your Walton EMC bill by electronic check? Think twice...

I have had good experiences with Walton EMC, except one time.

I thought it might be a good idea to share this info with you, so you won't end up in a similar predicament.

Here's what happened to me. I paid by electronic check at Walton EMC's website. This was about a year ago, so I don't remember the dollar amount I paid exactly, but I think it was over $200 or very close to it. I paid my bill and there was nothing out of the ordinary about the transaction.

Until I started receiving notices from my credit union that I had bounced checks.

WHUT?!?!? How did that happen, besides my obvious lack of math skills?

I did some investigating, and Walton EMC had some kind of billing glitch and deducted the payment amount from my checking account several times. So of course, the money for my other bills wasn't there as it should have been, thus the bouncification* of my checks.

I called my credit union, and they agreed to remove the insufficient check fees, but they couldn't do anything about the multiple withdrawals, I would have to call Walton EMC to fix that.

So I phoned Walton EMC and was told that, since I paid by electronic check, there was nothing they could do (HUH?!?)...if I had paid by credit card, they could just credit the money back, but that all they could do about the multiple withdrawals was let those 'ride' as pre-payments toward my future Walton EMC bills.

I don't know about you, but I don't have enough money to pay my future bills, I struggle with today's bills! I thought that was a pretty unfair situation, and I don't believe that nothing could be done about it. If they could withdraw money, they should be able to put money back in, wouldn't you think?

If you go to their site and pay online, do not pay by electronic check. If you want to pay them at their site, use your credit card. Or, if you have online billing with your bank or credit union, pay by electronic check that way, but don't do it directly with Walton EMC's site, or you won't have any protection.

On a happier note, I just received my e-bill notification from Walton EMC. I am sooo glad to see that the bill is going down a bit finally, now that we have a break from the intense heat! My bill combines electric and natural gas. My new bill is $177.18.

*thanks to Early Cuyler for the wordification.

UPDATE 30 October 2007: I found out in my Walton EMC bill that Walton EMC has another company, called SEDC, handle their payment processing. That is probably why my situation couldn't be fixed very easily.